ITforGOOD (c)  2019

Part of MORE LABS LTD

Our Services

We are a team of devoted dedicated engineers that are first and foremost humans. We understand the good you do and want to help you acheive more to help others. IT should not weigh you down, it should boost your productivity. That's where we come in. Let us take care of the tech stuff, so you can concentrate on what you do best.

Office 365 made easy

Office 365 is the flagship Software as a Service platform from Microsoft. It is much more than just MS Office in the cloud, but a whole storage and collaboration suite that can improve workflows and ultimately enhance service delivery.

 

At its heart, Office 365 provides two key elements that a traditional on premise server would provide:

 

1. Storage space for documents in SharePoint
2. A hosted Exchange email platform

In addition, there are many other key applications that are available:

  • Cloud version & full local version of MS Office (Word, Excel etc)

  • Additional subscriptions to cover products such as Visio, Project

  • Skype for Business – Video Conferencing, Instant messaging & even PBX replacement

  • Yammer

  • Sway

  • Delve

  • Video

  • Power BI

  • & a host of third party add-ons!

The Office 365 suite means you are no longer contained to the traditional, but can communicate, collaborate and engage with internal and external stakeholders in a more flexible, effective and involving way.

The solution can also be used in conjunction with on premise servers or Microsoft Azure which can provide Active Directory and a range of encryption and security options.

Is it secure?
Security is a concern to every organisation, now more so than ever. Office 365 is one of the most secure cloud platforms available and meets some of the highest standards possible.

 

Coupled with Azure Rights Management, the security levels and options are comprehensive; often surpassing what can be achieved on premise. Our team will ensure that every aspect meets your requirements.

 

Financially backed SLA
Services are available with a financially-backed 99.9% uptime service level agreement.

 

Costs
Office 365 is extremely competitive given all that is included, with a range of packages and tariffs to suit all organisations, large or small.

Non-Profit organisations can also benefit from Microsoft’s donation program, with reduced costs and free packages.

 

Interested?

Contact us today to discuss how you can benefit, we can even set up a no obligation trial!

Boost your online presence

From web design to social marketing. Our team of seasoned designers and techies will help you make the most of your online presence.

 

Website design and Management

Your website is your digital shopfront. It’s the first thing that your clients, donors and trustees will see and it needs to have the wow-factor.

An effective website will stand out, capture viewer attention and provide the information that your online visitors need.  

We have a great team of designers and developers to make sure you communicate your message to your audience, achieve the most from their visit and stay ahead in the online game.

Digital Marketing & SEO

The digital world needn't be a scary place.  Whether you're focused on attracting more donations, delivering a value to your trustees & Partners, or just communicating your services to your clients, it's important to engage the right tools online. 

From Facebook to LinkedIn, Instagram to Twitter, social media is one of the best ways to like, share and spread the word! 

 

We're here to help you every step of the way. We make it easy to be digital.

Video Production and Document Design

We know it's important to be online but sometimes, you just need a letter head designed, a poster created or a short film made. This is often an expensive and long process for any Enterprise which is why we've teamed up with the best designers and video curators to help Social Enterprises and Charities express their message though video or on paper.

 

It's important that your message is articulated clearly to as wide an audience as possible and as affordably as possible. Come and talk to us to find out more.

Communicate
Collaborate
 

Effective Collaboration is a critical part of any organisations especially when sensitive information is shared.  We often see Smaller charities and Social Enterprises still relying on paper meeting notes, reports and case management. With digital evolution comes a better way to collaborate with your team, your partners and your clients. With a secure and managed online CMT (Case Management Tool) you'll be able to take advantage of the power of technology to help you achieve your objectives faster and more effectively. Never miss a meeting, communicate appointment to clients and ensure their sensitive information is securely stored in the cloud. 

Combine the CMT with powerful marketing and email collaboration from Microsoft as well as digital telephony, and you have a bullet proof communication and collaboration suite that ensures you will never miss a call or important appointment.

Client Relationship Management
Donation management
Case Management
Integrated Telephony
Email shots
Reporting and Performance Analytics
Invoicing and Accounting tools
Staff management and HR
Calendar and Appointment Scheduling
Ticketing

Service Continuity

Secure systems and high availability are a must for all organisations and we have great experience in delivering excellence in this area.

 

Security

Ensuring appropriate system security has never been more important with the need to access organisational information from any device competing against the need to ensure data security and protection from hacking and malware. IT security audit, assessment and remedial action where needed, are a sensible annual practice.

 

Our IT audits, and ongoing service assess and manage:- Information security policies and compliance, including penetration testing where required, User access policies and practices, Network security,

 

Device security, Software security, Change Management, Data processing policies, Data protection policies, Staff awareness and education. If you would like a review of your current set up or assistance in this area do get in touch.

Service Continuity 

The key to Service Continuity  is disaster avoidance. Just as it is much easier with planning and thought to avoid a fire than put out a fire, it is better to avoid disasters, than actually having to deal with them.

 

As such Disaster Recovery (DR) and Business Continuity should be considered together and reviewed annually. ITforGOOD takes a practical, pragmatic and cost-effective approach.  Every pound spent in this area means one less available for deliverable services, so spend needs to be appropriate to the risks involved.

 

We insist that all clients we work with - both large and small - do consider Service Continuity, Disaster Planning and Recovery annually.

Backup

Having a reliable and robust backup is one of the most crucial elements of the IT framework and an essential part of service continuity.

 

Any loss of data is likely to have a major impact on your operations. We advise and provide a mix of backup solutions in order to meet your Recovery Point Objective and Recovery Time Objectives. We understand the impact this has financially, so we do our best to understand the key areas of your Enterprise and focus on how to cost effectively meet your need for back up and recovery.

We also provide 24/7 monitory and service assurance services for peace of mind.